Stayed with the family on a short break at the hotel. Love the ambiance of the hotel and the location. Right next door to Pavillion KL mall, just opposite Fahrenheit mall and Lot 10 mall. If you need to some banking transaction, Public Bank is just right next door. I would like to express my sincere appreciation to the trainee staff (Mr. Wing Hong) who found my mobile phone as I had lost it somewhere in the hotel and Duty Manager (Mr. Badrul). Thank you for the honesty and keep up the great service!

I stayed here with my mother for a week, we were visiting my niece who was studying there. The hotel is very well situated, really central to all of KL’s tourist sites. The train station was only a 2 minute walk and the Pavilion shopping mall next door. We also walked over to the Petronas towers via a covered walkway, it was only a 10-15 min walk. The hotel staff were very friendly and courteous, any time we rang down to reception for something, we would get a call about 5 mins later to check we had received our request. We stayed in Feb just after the Coronavirus breakout, there were bottles of antibacterial hand-gel everywhere for guest use, the door staff used a hand held digital thermometer to check everyone’s temperature on entering the hotel. This was done politely and with reverence and the appropriate humour. No one objected and is was reassuring. The room was lovely and cleaned well each day, the breakfast is ideal although after a week the choices were repetitive, but that was due to the length of our stay. There was plenty of choice, omelettes, assorted breads, pastries, curry! The English breakfast on offer was not to our choice The pool area was lovely and a great place to relax and enjoy the sunshine, however it does not have continual sun due to the high rise buildings around the hotel. Having said this there is so much to do in KL y I would only spend a couple of hours here anyway. I would certainly recommend this hotel, it’s location is superb, and the staff very good.

Was there for a short break with my husband and 8 months old baby and we definitely love the hotel! Have been to KL for so many times but this is the first time we stayed in Grand Millennium and definitely not the last. We will of course choose to stay here again in the future given the verrryyy good location, which is just next to Pavillion and its' 5 star service! Hotel is clean, nice and staff are helpful. Their staff is very attentive! Was on our way down in the lift, the staff saw my husband carrying alot of things and immediately he offered to help my husband. While waiting for our time to leave the hotel, their staff had also offered assistance if we need to take our luggage from the luggage room just by looking at us holding the luggage tag. Very pleasant experience here and this hotel is recommended! Good job team and see you again in the future! 👍