Another enjoyable visit in centre of KL
Donna S - Bunbury, Jul/30/2017
We were last here at this hotel in 2014 and enjoyed our stay then. Decided to stay again for 2 nights on our return from Penang en route to Perth and to catch up with a friend who lives in KL. This hotel is right in the centre of KL and therefore it is close to all the shopping malls and general city sights including the Twin Towers. The journey from KL airport during lunch time traffic was not pleasant and is the downside of choosing to be in the city centre. However, the hotel has a pleasant foyer and we noticed that the check in desks are now a counter facility rather than round desks. However, we were a little disappointed that on our arrival, no attempt was made by the baggage porters or door porters to assist us with our luggage from the taxi to inside the hotel. In addition, the check in counters are above a flight of stairs so we had to haul our luggage with us up to the counters. There was some trouble using my husband's Visa card as a guarantee of prospective charges during our stay. It was rejected by 3 of the electronic machines on the counters and we were told that there was some problem with the machines. I tried my card and it was accepted. My husband obviously was not happy about this. Our room was on the 12th floor and had a wonderful view of the city landscape. It was a huge modern room with lovely furniture including a chair with a foot stool in bright yellow furnishing which was a great seat to sit in and relax, rather like a chaise longue. We were meeting our friend who,lives in KL for dinner that evening of checking in and reserved a table in the restaurant for 8pm that evening. Also ate lunch in the restaurant which was enjoyable from the a la Carte menu. Breakfast the next morning was good with all tastes catered for. Service is attentive and staff are polite and welcoming. On our last night we ate in the Japanese restaurant in the hotel and thoroughly enjoyed our meal cooked at our table by a service person. Because we were leaving at 5am in the morning on our day of leaving the hotel for the airport, we were not able to attend at the buffet breakfast but a breakfast bag was given to us on checkout which included sandwiches, fresh fruits and croissants. The Grand Millennium is a popular hotel due to its central location and we would definitely stay there again on our next visit to KL. It is clean, has good food and the staff are great!
A luxurious urban retreat, guests can relax and rejuvenate in a free-form outdoor resort-style swimming pool, state-of-the-art fitness centre and enjoy holistic treatments at The Spa. To delight your palate, experience four distinguished featuring an eclectic menu of Asian, Continental, Cantonese and Japanese epicurean specialties. For cutting-edge , Grand Millennium Kuala Lumpur presents 1,500 square metres of atmospheric venues ideal for meetings, intimate weddings, social gatherings and spectacular celebrations.
Grand Millennium Kuala Lumpur is only a 45-minute drive from the Kuala Lumpur International Airport (KLIA & KLIA2); offering ultimate convenience be it for business or leisure. Booking directly with Millennium Hotels and Resorts is quick, easy and guarantees the best value. Also earn and spend loyalty points on all qualifying stays. The level of points, benefits and privileges are subject to availability and may vary at certain participating hotels.
Grand Millennium Kuala Lumpur operates a no smoking policy throughout the hotel. Smoking is only permitted in designated areas. Please note that smoking rooms are only located on level 7 and 10.
Check in Time: 1400
Check out Time: 1200
Dry Cleaning and Laundry
I must say what a happy surprise this was the upgrade to club rooms was excellent and the all day buffet and snacks were of sufficient quality that we didn't have to go out for dinner during our stay . The staff provided excellent service.
Tripadvisor Member, Mar 2017
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Good location for shoopper...walking distance to subway and LRT. 5 min walk to Alor food street. All staff very friendly with a Malaysian smile.. Good quality of food for breakfast dont miss your breakfast at The Mill.
Being a newbie in this world full of travel goals, I can say that I'm very satisfied with their hotel services and amenities. They have the most accommodating staffs particularly Ms. KayAnn, Mr. Rahnill, Ms. Lee, and the other trainees as well. They always give their best smiles to their guests. The amenities are fully equipped. The Hotel is sorrounded by several shopping stores. There are Food Hubs nearby. If given the chance to be back to Kuala Lumpur, I'll never hesitate to have my stay with the same hotel again. Good job guys. Keep it up. Thank you for that wonderful experience.
Arrival and departure procedures are very complex and time consuming which is a shame because the hotel is a very good place to stay. Staff are attentive and friendly and the location exceptional. It is close to all shopping precincts and a large number and variety of restaurants and bars.Has a lovely pool area that is fabulous for relaxing.