I stayed here with my mother for a week, we were visiting my niece who was studying there. The hotel is very well situated, really central to all of KL’s tourist sites. The train station was only a 2 minute walk and the Pavilion shopping mall next door. We also walked over to the Petronas towers via a covered walkway, it was only a 10-15 min walk.
The hotel staff were very friendly and courteous, any time we rang down to reception for something, we would get a call about 5 mins later to check we had received our request. We stayed in Feb just after the Coronavirus breakout, there were bottles of antibacterial hand-gel everywhere for guest use, the door staff used a hand held digital thermometer to check everyone’s temperature on entering the hotel. This was done politely and with reverence and the appropriate humour. No one objected and is was reassuring. The room was lovely and cleaned well each day, the breakfast is ideal although after a week the choices were repetitive, but that was due to the length of our stay. There was plenty of choice, omelettes, assorted breads, pastries, curry! The English breakfast on offer was not to our choice
The pool area was lovely and a great place to relax and enjoy the sunshine, however it does not have continual sun due to the high rise buildings around the hotel. Having said this there is so much to do in KL y I would only spend a couple of hours here anyway.
I would certainly recommend this hotel, it’s location is superb, and the staff very good.