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Nice location if you don't need to be near the tube or in central London, I had a Marina view suite, well furnished if a little tired but overall great value for money for London. Breakfast was great, room service was a little hit and miss but easy to order in from nearby restaurant.

We last stayed at this hotel 10 years ago when it was the 'Wyndham Grand' but the location suited us on our current visit to London. Having read some of the reviews I wondered if I had made a mistake booking it, or if some of the reviewers have unrealistic expectations - in my opinion they do. This is a higher end of mid point hotel offering excellent value for money. Our check in was efficient and all members of staff we interacted with were friendly, efficient and helpful. The public areas including the corridors leading to rooms are classy and provide the ambiance of a 5* hotel. We found the location excellent, just off the lower end of King's Road and the walks around the hotel along the river are great with a local bar with outside seating on the river just 5 minutes' stroll away. There is a plethora of bars/pubs/restaurants on the King's Road less than 10 minutes' stroll from the hotel. We found that using Uber and the London black cabs made travelling easy and efficient and reasonably inexpensive. If you haven't downloaded it yet, put the 'GETT' app on your 'phone to call a black cab which in our experience, rarely took more than 2 minutes to arrive at the door to the hotel. You need to compare Uber and GETT for each journey to get the best value but we thought using the apps great value. Now to the room. I had booked a Harbour/Marina view room that comes with a balcony and by joining the 'Millennium Club' via the hotel's own website I got a great rate. The view from the balcony with a table and two chairs was lovely during the day and at night. We were in room 304 on the third floor and directly across from a view of the River Thames but in full view of the boats in the Marina. The rooms are so well soundproofed that we heard nothing from adjoining rooms and the helicopters landing at the nearby helipad were interesting to watch if a little noisy at times. The bed was amongst the most comfortable I have slept in and the bathroom comes with a bath and separate shower and is spacious. Toiletries were well stocked as were the coffee making facilities comprising a Nespresso machine with replenished Nespresso capsules on a daily basis. The fridge worked well as did the safe. The separate sitting room was spacious with two chairs and a large sofa plus a work table. Wifi was efficient and the room was serviced each day and spotless. Some reviewers have complained that the furniture is dated, well, yes it is dark wood but perfectly acceptable and in keeping - the doors are light wood and the room was bright and sunny. Would I prefer to stay at a central London hotel in a small room for a similar price - it depends on the purpose of the visit. If it is for one night to see a show and dine in a Central London restaurant well, possibly yes. If it is for 5 nights as our visit was with lots of space in the suite, a great location overlooking the water, easy walking to trendy King's Road and easy taxi access to all of London - you bet, The Chelsea Harbour Hotel wins hands down. From now on it is my 'go to' hotel and I will simply budget an extra amount for Ubers and black cabs. This hotel suited our requirements perfectly and it gave us a relaxed and classy London stay. It is certainly on my list of London hotels to return to and it won't take 10 years again!

Lovely clean pleasant stay. All members of the family very happy. Front of house stay very happy to deal with any issues. We didn’t eat in the restaurant as had other plans. A big shame the spa or swimming pool not open but understand it due to Covid restrictions. I will be returning