We recently purchased tickets for a Chelsea game. My 11 year old son is a huge fan. We travelled from Ireland to attend the event and stayed 2 nights in the Chelsea Harbour. Due to an issue with the tickets, I had to amend my booking and the reservation team and reception team could not have been more helpful and accomodating. I cannot say enough positive statements about this hotel. Everything was amazing- the location, the rooms, the staff, the food, the ambience. I cannot thank the staff enough for making it an amazing experience for my son. The restaurant manager could not have been kinder to him and the doormen were exceptional. This was truly the trip of a lifetime for him.. not only because of the game, but also because of the staff at the hotel. They genuinely appreciated his passion for the team. I look forward to making many future visits to this hotel. Thank you.
Dear Chris/GM I would like you to personally thank Harry Jackson for outstanding customer service. He has helped with booking our rooms for our wedding, even though this is not his department. The groups reservation team were being very unhelpful when we were trying to book the rooms. Harry has gone out of his way to help us secure the best rate for our wedding and even suggested local sister hotel, which we will be taking up the rooms shortly. If all people had the customer service and attention that Harry has given us, I can assure you more bookings would be made with your hotel. I would like to recommend Harry for an excellent customer service award , should your company have one each year. I trust this is all you need from us. Again i cannot highly enough praise Harry for his Customer Service that he has given us. Kind Regards Niren Unnadkat Niren And Nitasha
I've stayed at the Chelsea Harbour Hotel several times, most recently in December 2018. Customer service is excellent in all parts of the hotel. Friendly and attentive employees. The rooms at this hotel are large by any standards, especially London standards. Spacious entry, living room, bedroom, and 1.5 bathrooms in each room. Some rooms have balconies. The beds are comfortable, wifi is strong, and I appreciate that there are outlets in the desk area to accommodate UK, EU, and US power sources. The food at the restaurant is good, both at breakfast and if you choose to dine at other times. Plenty of options for all. The location is very good. It is a short walk to everything that you'd need in Chelsea and beyond. What makes each stay most memorable is the excellent customer service. I look forward to returning soon.
Relax and Rejuvenate
The Blue Harbour Spa
Take a step back from the hustle of city life, and take your senses on a journey of delight as you relax and unwind at your own pace in the Blue Harbour Health Spa. Whether it’s a rejuvenating massage after a long day’s work or a morning dip in our 17-metre indoor pool to get your day off to a good start –if you are looking for pure indulgence and total relaxation, the Chelsea Harbour can provide you with a haven where the mind, body and spirit converge to feel an unforgettable and deeply revitalising experience.
Elevate Your Stay
Enjoy an exclusive Loyalty Discount. Sign- up to get up to 10% off your room today, and earn points for future stays.
Have the flexibility of changing your booking up to one day in advance and free of charge.
Sleep. Eat. Save.
The perfect start to your day - enjoy breakfast along with up to 25% off your room
Chelsea Harbour London, United Kingdom SW10 0XG
Checkin Time: 3PM
Checkout Time: 12PM
T. +44 2078 233000