Amazing stay, can not believe others rated this bad. Concerned about recent reviews, i gave it a change, so glad i did. The staff were brilliant, nothing to much for them! reception changed my first room that had awful smokey smell to a better room. The room was comfortable, quite and bed was very good apart from a little soft for personal preferences. Great place to stay, i am a person that demands quality and this certainly gave quality. See you again in the future thanks everyone for making a great stay!

The one person who made the stay worth it was the night manager Stuart, he sorted the problem proposed professionally and very well. Thankyou very much Stuart, thankyou for helping us out and I appreciate what you did.

Well after reading the many negative reviews I had to write my review to reassure anyone feeling anxious and give praise and positivity where it's due! 1. Pleasant English speaking receptionists, no language barrier here. (many reviewers remarked on non English speaking staff being a problem) 2. Reception didn't ask for our car keys, we were really concerned about this as our car is our pride and joy (many reviewers commented on being asked for keys and their cars were moved) either way it's obviously not the rule to hand over your keys. 3. Lovely clean, shiny lift up to our room. (No bad smells whatsoever) 4. The room was lovely! Comfy bed, no carpet stains. Fridge, free WiFi and toiletries. USB sockets. I've travelled a fair amount and stayed in much worse places believe me! Obviously rooms are being refurbished as promised. 5. Prebooked 3 course dinner for 2 @ £39 - so it's a shorter menu than the full menu and we asked if we could order off the main menu for the difference. No problem! The food is excellent fine dining which was a big surprise and the staff were very attentive and pleasant. A little background music would greatly improve the restaurant ambience. 6. Shuttle to the airport is £5 per person. You get a taxi for your return journey at approx £13 (we were given a taxi card at reception) Hopefully my review assures people that it's absolutely not all doom and gloom here, maybe we just got lucky but as far as I can see it's really good value for money at £81 for 10 days parking and room for the night. A nice stay thank you!