Front desk and afternoon manager both gave personal attention to our check-in. They both helped us arrange a shuttle to our concert, and the desk attendant even offered us an Uber coupon for our return to the hotel. Our room was newly refurbished and clean. The room had a refrigerator and a nice supply of coffee for the coffee maker. We used the indoor pool, and I have to say it was the first indoor pool that I have ever used that was actually warm. The bar tender made a great Bloody Mary. The shuttle driver was so pleasant and even walked us to our car on the morning of check-out. I would recommend this hotel to anyone that loves personal attention and quality accommodations!