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M Social Auckland
Wi-Fi Complimentary Concierge Air Conditioning
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Will forever be loyal to M Social! 10/10 stars

In the lead-up to coming to New Zealand with my partner, Sam, I dreaded the managed isolation after reading horror stories from people who stayed at other hotels and were stuck with terrible food, cramped quarters, and indifferent staff for 2 weeks. But when we arrived at the Auckland airport and were told that our bus was headed to M Social, we breathed a sign of relief. We had done our research and knew it was a modern, stylish hotel on the waterfront, but what we didn't know yet was how caring, generous, and personalized the service would be. Indeed, staying at M Social was one of the luckiest things that happened to me in all of 2020! Every meal was excellent and very generously portioned (miso salmon! chicken pot pie! short ribs!), the rooms were bright and comfortable and quiet (never once heard my neighbors), but the real difference-maker was the service. The front desk team remembered my face from check in and said hello to me by name (!) when I walked through the lobby. They wrote lovely personalized notes on the paper bags when we get drinks delivered to the room. They accommodated my request for food delivery early in the delivery window as I was working US hours. And they delivered holiday themed (Labor Day and Halloween) picnics with special treats and decorations, which made my entire week. And when we left, we were presented with framed certificates noting our completion of stay, along with a round of applause from the front desk staff. I was overwhelmed by gratitude and should've been the one applauding them! I really hope someone from M Social reads this posting so they can see how much their efforts are appreciated. What could've been a challenging or demoralizing experience turned out to be a pleasure! Will look forward to staying again post-COVID. They've earned a loyal guests for life. -Joe and Sam, rooms 307 and 308.

San Francisco, California | Dec/02/2020

A contemporary hotel for the curious, the explorers and those who thrive on new experiences. Functionally chic, this contemporary hotel features 190 rooms and suites designed for all travellers, overlooking the vibrant Princes Wharf that is home to a stunning array of dining, entertainment and shopping experiences.

Treat yourself to some of the best cuisine from around the world at Beast & Butterflies - M Social’s signature restaurant. Alternatively, catch up with friends – both old and new – over a drink at the Beast & Butterflies bar.

Stay social with our distinctive hospitality. Everyone enjoys complimentary Wi-Fi throughout the hotel!

Please note that there will be there is a 2.0% transaction fee when you pay with a credit card or a Visa/MasterCard debit card at this hotel. There is no charge for payments made with EFTPOS or cash.

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M Social Auckland

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