We booked directly at the hotel which was good as we were able to move the dates due to flight cancellation, on top we received an upgrade. In our Deluxe room was a hand-written welcome card from the manager with our name on it - what more do want. Grand place is located perfectly, a lot is within walking distance, such as Spanish steps and Fontana di Tervi 10 min. and Villa Borghese is just around the corner. We walked a lot and used the bus only twice as the hotel was so central. The Grand Hotel is beautiful, clean and very well kept. We had a nice room on 5th floor with a big bathroom, a good large king-size bed and a balcony. The hotel offered us a bottle of Prosecco which we enjoyed on our lovely terrace. Breakfast was a highlight of the day, served in the hotels own Ristorante Cadorin – just beautiful. The food was excellent and there was a big choice to choose from. Many thanks to Vlad and Mirela who made the start of the day just perfect. On our second day they already knew what we liked to drink for breakfast. We got to know 2 very helpful and friendly ladies at the reception/front desk, thank you ever so much Maria and Giulia. Last but not least thank you Veronica for making booking and rebooking so easy. Needless to say that we know where we will stay when we come back to Rome. Silvia & John