Excellent hotel with excellent location located at the city center, extremely clean abd comfortable. Upon arrival we were greeted warmly by the reception staffs Patrick Estor and Marj Torres , Two of them made my short vacation more interesting, they upgraded my room for freeee!!! There are a lot of restaurants nearby! And a mall just a few minutes walk from the hotel. Would defined recommend this hotel to everyone!!! Its a true sample of excellence and hospitality. Thank you again marjorie for going just a little extra for the guest!!! Shoutout also to the housekeeping for making our room clean everyday, for the security staffs who gives beautiful smiles everytime we come in, the concoerge team who are always very helpful every time we have questions . !!! Keep up the good work guys.

This would be my first time checking-in at The Heritage. Heavy Traffic greeted me first thing upon my arrival to Manila on the way to hotel. I was greeted by Marj Torres at the Front Desk warmly. After a short exchange of details I was positively surprised to be informed my room was upgraded! despite the SEAGames and the over flow of athletes. The room provided a great view of Pasay, Breakfast room service provided exceptionally seasoned tapa and eggs which went great with the coffee. All room amenities were all functional and safe. Would like to extend my praise to the housekeeping for being attentive on the cleanliness aspect, and to the concierge and security for giving us some tips on travels during our stay. Overall a cosy stay and would not hesitate to check-in again. PS. The coffee Buns at their Restaurant are to die for! I do recommend buying for the plane trips back

I stayed here for 7 days during the International convention of JWs. It was a great hotel with nice service and strategic location. The room was perfect for us, roomy and clean. The bed's size is king which was very comfy and spacious. The bathroom was good as well, bath tub with (I can say) unlimited hot water to make us relax. The bathroom also provides almost everything for your hygienic needs - from toothbrushes to shower caps and all sorts of soap and shampoos, you can find hair dryer too. it was great! The temperature regulator was a bit tricky to adjust though, one slight turn would make it too cold, the temperature in the room would become around 16-18°C but keeping it at max would make it a bit stuffy inside. The room services were also great. Once I forgot to lock the safety deposit box, the room service didn't come to clean our room instead they called the manager to double lock our room. So, it was very trustworthy staff hotel too. the breakfast was also great with a lot of choices and variant. Everyday, we will be served different food. Overall, great hotel and helpful yet friendly staffs and it's a definite recommendation from me! Maraming Salamat po!