We stayed at the Copthorne Tara last night. The staff were so top notch but Valeria at Reception surpassed all! My son left his precious Peruvian bracelet in our room after checkout and after a phone call to Reception Valeria personally went up to our room and found bracelet and phoned me back straight away. Bracelet just picked up and one very happy little boy. Exceptional Customer Service with a smile. Thank You!

Mr. Arthur Rodriguez has a pleasing personality & a great fit for the customer oriented industry. Takes special care of the customers and makes every attempt to ensure customer is greatly satisfied. Cheers !

My wife and I immensely enjoyed our weekend at the Cophorne Tara Hotel, Kensington. We felt our trip was important for us and important for the hotel industry, as so many hotels are currently closed in London. On arrival we were given a super welcome by the front desk manager Andrei and checked in without any queues or fuss. The bedroom was clean, spacious and had fantastic views across the city- we were able to see the dome of the Royal Albert Hall, the Post Office Tower and all the modern buildings in the business district. It was well equipped, spacious, warm and most importantly of all, the bed itself was very comfortable. We found the communal areas of the hotel spacious and clean, uncluttered and bright. The breakfast we had was very good, we ordered at the table and it was served in a large room. All in all we both agreed it was a lovely quiet hotel but nonetheless less VERY well situated, literally a stones throw from Kensington High Street. There was an abundance of shops, cafes and restaurants on the doorstep, as well as the gorgeous Kensington Garden, Holland Park to name a few. Santander ‘Boris’ bikes were on hand within 1 minute of the hotel too! As far as Covid safety was concerned, I would give the hotel 10/10. So, my view is get out there, enjoy London without the crowds and book up a few nights at this hotel. With free WiFi throughout the hotel you could also do some ‘working from home’ without the household chores, that often become an irritation!!