Policies

GENERAL INFORMATION

Effective 1st January 2019, all prices in nett are inclusive of prevailing service tax. A tourism tax of RM 10.00 nett per room per night will also be imposed on all foreign guests with exemption to Malaysians and permanent residents with a MyKad / MyPR. For additional details, please contact the hotel and speak to one of our helpful team members

CHECK-IN / CHECK-OUT

• Check-In Time: 3:00 pm
 
• Minimum Age to check-in: 21
 
• Check-Out Time: 12:00 noon

HOTEL CURRENCY

• Malaysian Ringgit

ACCEPTED PAYMENT OPTIONS

• Cash
 
• MasterCard
 
• Visa
 
• American Express

PETS

• Pets are not allowed on this property

PARKING

• Free Parking available for In-house guests

SMOKING

Smoking rooms are located on level 7 and level 10 of the hotel. A smoking lounge is also available at The Pulse

BREAKFAST INFO

International buffet breakfast available daily from 6:00 am to 10:30 am

CHILDREN POLICY

• 1 child under 12 years of age stay for free using existing beds
 
• Extra bed will be chargeable*
 
• Children under 4 years of age enjoy complimentary breakfast
 
• Children between 5 and 12 of age enjoy 50% total food bill