I arrived in the hotel last Feb 14 and was very pleased to see a Valentine Greeting in my room. My over-all experience was exceptionally satisfactory. From arrival at the airport until check-out. The hotel representative who met me at the airport was very friendly and cordial. Check-in process was seamless and fast. Quality of food and room service are excellent. Special mention to Daris and Lucy who alternately call my room to ask my food preference. Also the Duty Managers are extra caring, making sure that the PCR results and clearance are well received. The check-out process was likewise very efficient. The cleanliness of the hotel and the service standards are highly commendable. My room was remarkably clean and spacious. The bed is very comfortable with white, crisp, fresh linens. This hotel delivered more than I expected. Each staff understands the true meaning of hospitality.