West Coast hospitality - just great! Stayed here just one night after doing the TranzAlpine from Christchurch and couldn’t fault it, from phoning to make the booking (lots of advice and laughs with Sindi) to our final late checkout. The room was more than adequate - twin queen sized beds and very comfortable - and our package included a bottle of bubbles and some delicious Whittakers chocolates, very much appreciated. The highlight of the stay was dinner in the restaurant - superb food, and so much of it - and our young server Paytin who was just so super friendly and helpful, nothing was too much trouble for her and all done with a smile. Same smiles and chat again at breakfast the next morning - this girl is a treasure! The hotel is what it is, three star, gradually being modernised, but for friendliness and genuine hospitality you couldn’t go wrong staying here. Just a short walk from the train station too.