User Guide
Millennium For Business Guide
What is Millennium for Business?
What are the benefits of joining Millennium for Business?
- Free room upgrade on registration
- No charges for booking amendments
- No charges for booking cancellation
- Free high speed multi device Wi-Fi connection
- 15% off on all F&B bills
- 15% off on all of meeting room and conference room bookings
- Access to club or executive lounge (where available and upon invitation)
What are the requirements of joining Millennium for Business?
To join Millennium for Business we only require a valid company registration number.
Is it free to join Millennium for Business?
It is completely free to join Millennium for Business.
How long does it take for my account to be approved?
If you have entered a valid company registration number, your account will be approved immediately.
How can I contact customer services?
Admins can contact Millennium for Business customers services via the enquiry form within their account, here.
What if i'm already registered for Business Direct?
If your company is already a part of a business direct or another existing programme, you can still register for Millennium for Business.
How can I register for Millennium for Business?
To register for a Millennium for Business account you will need to provide the following details: Company Name, Country, Company registration number and expected room nights per a year. You will also need to have a My Millennium membership to register however, if you don’t already have a My Millennium account you register for one through the same registration process, here.
Does every member, who registers automatically get a room upgrade?
Yes, everyone who registers for a Millennium for Business account is entitled to one free room upgrade.
How many team members can you add to a Millennium for Business profile?
There is no limit to the number of team members you can add to Millennium for business.
How can a company change the admin on the account?
The current admin will need add the new member and click the check box ‘Make Admin’, within the Members section of their dashboard here.
How can a company add team members to their Millennium for Business account?
The admin of the account can add team members, within the Members section of their dashboard here. This can be done either my using the ‘Add Member’ function or by uploading a CSV/XLS.
How can I remove members from the company profile?
The admin of the account can remove members within the Members section of their dashboard, here by clicking ‘Remove Member’.
I am unable to upload my CSV/XLS to add members?
Please ensure you have used the template available within your dashboard here and the following mandatory information is completed. If you are still having issues please contact us via the enquiry form, here.
Can Millennium for Business members book Meeting rooms online?
Currently meeting rooms and events are not available to book online, these will need to be book directly with the property.
A user already has a negotiated rate but can’t access it on Millennium for Business?
If you already have a negotiated with Millennium Hotels and Resorts, please contact m4b@millenniumhotels.com.
What are the cancellation terms for Millennium for Business users?
Bookings made on Millennium for Business are cancellable until 2pm on the day of check-in. There is no fees for booking cancellation.
What are the amendment terms for Millennium for Business users?
Bookings made on Millennium for Business are amendable until 2pm on the day of check-in. There is no fees for booking amendment.
What is My Millennium Pro?
How do I earn points for My Millennium Pro?
For Meetings & Events, you can earn 4 My Points for every US $1 spent on qualified meetings or events, capped at US $60,000 for every single meeting or event.
Is there any expiry date for My Millennium Pro?
How are the benefits of being a My Millennium Pro member different from M&C Rewards?
Do I need to sign-up as a My Millennium Pro member if I’m an existing M&C Rewards member?
What will happen to my current M&C Rewards point balance and validity after the transition to My Millennium Pro?
Is there a cut-off date to use my current M&C Rewards points to redeem items in the M&C Rewards Catalogue?
Why am I missing some points in my account.
I have completed a stay in your hotel property but my M&C Rewards points was not credited in my My Millennium account. What should I do?
My M&C Rewards points has expired recently, can I request for extension?
I received the welcome email for My Millennium Pro, how do I login to my account?
I forgot my password to login. What do I do?
My date of birth is incorrect, how do I update?
How can I update my email address?
Is there a maximum number rooms I can book in a single transaction?
I am leaving the company, how do I delete my account?
Can I change my admin details to someone else?
Do my guest/s earn My Points for their stay?
I am currently a My Millennium member. How can I be a My Millennium Pro Member?
What is My Millennium BIZ?
How is My Millennium Pro different from My Millennium?
What are the benefits of joining My Millennium BIZ?
- My Millennium BIZ members can earn 4 MyPoints per $1 USD spent on qualifying room nights to redeem for hotels and other rewards.
- My Millennium BIZ members can earn 4 MyPoints per $1 USD spent on qualifying meetings & events, capped at US $60,000 for every single meeting or event.
- My Millennium BIZ members can book via Millennium For Business for exclusive rates and other perks.
Is there any expiry to My Millennium BIZ membership?
Do MyPoints have an expiry date?
How do I become a My Millennium BIZ member?
Do I need to get my company consent before I sign up for My Millennium BIZ?
Do I need to use my corporate email address to sign up?
I am an existing member of M&C Rewards, can I still join My Millennium BIZ?
I am an existing member of My Millennium, can I still join My Millennium BIZ?
How and where do I view my My Millennium BIZ points transactions?
How can I make a reservation for my guest?
How much MyPoints will I earn for each booking made as a My Millennium BIZ member?
What are qualifying room rates?
Can MyPoints earned be shared by another My Millennium BIZ member?
- No, MyPoints cannot be shared with another My Millennium BIZ member. However, you can transfer the points to another My Millennium BIZ members after we award the points to your account.
- For point transfers please contact our Membership Support at MyMillennium@millenniumhotels.com