When it comes to the room there are amenities that is missing that we still need to request but they always provide it immediately. What we like most in this hotel is we feel like we are at home we are very comfortable of everything. The staffs are very professional, accommodating and helpful. A very big thanks to Mr. Ruwinda in the reception who always welcome us, entertaining us and most important is everytime we have even a small issue he's always there to help. And big thanks to hard-working housekeepings who always ready to help, and they have initiative to clean the room unlike other hotels. So we highly recommend this hotel! ❤❤❤