• Responsible for all over-night operations of the Front Office department
• Maintaining an excellent level of customer service and guest comfort at all times
• Requires an individual with sound numerical and accounting abilities as you will produce a number of revenue and tracking reports
• Reviewing daily sales transactions of the front office and food and beverage outlets to record any variances Accountable for ensuring the security and safety of the hotel at all times and assisting in the management of the hotels legal requirements
• Performing the role of Receptionist where needed Key Skills and Experience Excellent interpersonal skills, with the ability to communicate at all levels
• Problem solving skills
• Ability to manage and exceed customer service standards
• Self-motivation, initiative and enthusiasm
• Flexibility to work all shifts including days, nights, weekends and public holidays
• A high level of personal presentation Proven experience in Front Office staff training
• Ability to use Opera Hotel software is essential General Managers Certificate and LCQ is preferable for this role
• A current Full clean New Zealand Drivers License is a MUST for this role
• Valid visa to be able to work in New Zealand for at least 6 months.

Benefits