The only complaint I have, if I have one at all, is the the bathrooms need remodeled due to rusty metal accessories and damaged bath tiles. The chair in our room was stained. But the bed was heavenly comfortable and the breakfast buffet was delish. The shuttle was convenient. I think the hotel is beautiful! The price for the stay was beyond fair. I love a bargain! I didn't feel my safety was compromised in any way. This hotel is not in a bad part of town at all. I'd be happy to stay again.