Tours FAQ

Millennium Hotels and Resorts sell travel experiences at all of our hotel destinations as an agent on behalf of Viator, Inc.


We know your time is valuable. So we've created this list of common questions along with detailed responses from our Customer Care team. In most cases you'll find a quick and comprehensive answer to your question. If these do not answer your questions, please fill out the enquiry form here.


1. Do you have a question related to Tours+ travel products?

2. Do you require help to book online?

3. Are you experiencing difficulty while trying to book?

4. Do you have a question about your existing Tours+ booking?

5. Do you need to change, amend or cancel your Tours+ booking?