My husband and I recently stayed a week at this amazing hotel while attending a car convention. We were cared for in an excellent manner right from booking until departure! Sunil, Nardine and the staff in Jimmy Cooks Kiwi Kitchen went out of their way to care for us. My husband uses a walking frame and we were given seating that was easy to access and within easy reach of food. Sunil brought us our morning cup of tea on a tray, no need for me to try and balance two full cups from drinks area. When we asked for a surprise birthday cake for one of our group Fei the chef decorated a magnificent small cake complete with a candle. This was presented at a time we asked for during our convention dinner. The birthday person was over the moon nd so were we!!! Nothing was too much trouble for Sunil and his team. Thank you! Our room was cleaned and tidied to perfection every day by a very friendly lady. Ramps everywhere so my husband had easy access to all areas and ammenities of hotel. Even mobility parking within easy reach of our room. All in all a wonderful relaxing time!

We had such an amazing stay. Room was so clean and tidy and beds were the most comfortable I have slept in yet. Heated pool/spa/gym was an added bonus. We were very happy with our stay. Will be back for sure.

Rotorua smells of Sulphur Di Oxide, (bad eggs) if this bothers you go elsewhere. This is a lovely hotel on the outskirts of Rotorua, room 404 was Huge with two double beds and all the facilities of a modern hotel room including a fridge. A/C lovely and cool, Wi-fi. High up and nice and quiet. Walking distance of the town centre. Join the hotel loyalty club for 10% off and they certainly gave me a nice room. Great cafes for breakfast in town and an amazing Japanese Restaurant in town for supper.