Grand Copthorne Waterfront reviews verified by reevooReevoo

134 reviews in the past 18 months

Reviews from:Sort by:
(7.7 out of 10)
Location
7.9
Cleanliness
8.3
Sleep quality
8.1
Service
7.8
Value for money
7.7
Overall rating
7.7
Scores 7.7 out of 10 based on 134 reviews
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Reviews and scores from the last 18 months.
(9 out of 10)

Wei

SingaporeLeisure
+
- High floor with view of the city
- Nice comfy king bed
- Nice and cosy room
- Polite front-desk staffs
- small shower area in room
- no bath tub
- Lack of proactive-ness of staff for when requesting for pillows:
When we contacted the staff to request for different types of pillow, the staff should just let us know that there is only 2 types of pillows that are available. We have called 3 times just for the staff to tell us that the pillows that we requested is not available.
Confirmed guest:16 April 2017
Published on:23 April 2017
(6 out of 10)

Pyrena

SingaporeLeisure
+
The buffet breakfast was amazing. Loved the variety and the quality of food.
I was rudely awoken by the room service staff. I indicated the "Do not distirb" and yet he still knocked on my room door. The worst part? He went to the wrong room. The food was not meant for me. He knocked on the door at 7am on a Sunday morning. I couldn't go back to sleep after.
Confirmed guest:16 April 2017
Published on:18 April 2017
(9 out of 10)

Gary

SingaporeFriends/Family
+
From checking-in, we felt well taken cared of. Hotel upgraded us and even presented us with a chocolate cake as it was our anniversary. Wished we stayed longer.
Love the view and location.
Will definitely be back.
NA
Confirmed guest:15 April 2017
Published on:17 April 2017
(10 out of 10)

Peter

MaitlandBusiness
+
Shirley in the Club Lounge. Friendly service and lovely setting. Great value.
Nothing bad!
Confirmed guest:15 April 2017
Published on:17 April 2017
(7 out of 10)

Sandra

ChristchurchBusiness
+
Friendly service great food.
My room was a deluxe suite however I had a service elevator that was located near my room which made a horrific noise all night long I felt his was very disappointing it ruined my experience. I was on the 25 floor.
Confirmed guest:14 April 2017
Published on:18 April 2017