Copthorne Hotel Rotorua reviews verified by reevooReevoo

82 reviews in the past 18 months

Reviews from:Sort by:
(6.4 out of 10)
Location
7.6
Cleanliness
7.6
Sleep quality
7.2
Service
7.5
Value for money
6.6
Overall rating
6.4
Scores 6.4 out of 10 based on 82 reviews
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Reviews and scores from the last 18 months.
(8 out of 10)

Judy

Leisure
+
very clean and comfortable
Reviewer left no comment
Confirmed guest:25 June 2017
Published on:27 June 2017
(5 out of 10)

Rauru

WellingtonBusiness
+
Bed was comfortable. Room was clean. Staff were friendly.
Breakfast was average at best. Stayed during Lions test so expected a mark up but must have been 250% which is crazy. Hotel says it's 4 star but with worn carpets and rusty fittings in shower I can't see how.
Confirmed guest:18 June 2017
Published on:20 June 2017
(8 out of 10)

Mareeza

AucklandLeisure
+
The room itself was very clean. Customer service was lovely and very good.
There were a few cobwebs on the ceiling. In the bathroom there was a squashed spider on the ceiling.
When the air con/heat pump thing was off. There was a vibrating sound that continued on? I dunno what it was from, it wasn't too loud but was a little annoying.
Confirmed guest:11 June 2017
Published on:15 June 2017
(3 out of 10)

Peter

AucklandLeisure
+
Bed was comfortable
Room service prompt
We had a double room but only 1 chair in it. The bed was not positioned in a spot to enable you to turn the light out in bed. No mini bar. There were only 2 tissues in a big box made to look like it was full, very poor. The breakfast was awfull. There was little or NO gluten free options when I asked I got someone who could hardly speak English and didn't know. I eventually did get some bread and eggs. Not very impressed.
Confirmed guest:04 June 2017
Published on:06 June 2017
(10 out of 10)

Jackie

Leisure
+
Lovely staff,
Reviewer left no comment
Confirmed guest:30 April 2017
Published on:01 May 2017