Copthorne Hotel Effingham Gatwick reviews verified by reevooReevoo

1,149 reviews in the past 18 months

Reviews from:Sort by:
(6.5 out of 10)
Location
7.8
Cleanliness
7.3
Sleep quality
7.2
Service
7.0
Value for money
7.0
Overall rating
6.5
Scores 6.5 out of 10 based on 1149 reviews
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Reviews and scores from the last 18 months.
(1 out of 10)

Alison

AngmeringFriends/Family
+
Was very clean and very helpful staff
The room was dated and very worn. Thread bare carpets, tatty wallpaper, rusty bath are some of our main complaints.
Confirmed guest:11 August 2017
Published on:14 August 2017
(6 out of 10)

Tim

birminghamLeisure
+
Reviewer left no comment
Reception gave our room to someone with the same surname.
No communication between reception staff.
Bad parking on the car park causing difficulties reversing out of legitimate parking spaces.
Confirmed guest:09 August 2017
Published on:21 August 2017
(2 out of 10)

ushma

barking
+
Reviewer left no comment
General manager promised to sort a few things out and call me back, after several message i have left he has still not returned my calls.

Toilet in the room did not work properly, it took 4 flushes to clean
Confirmed guest:06 August 2017
Published on:11 August 2017
(7 out of 10)

Confirmed guest

Leisure
+
Comfortable bed. Good sized room & bathroom.
Decor rather dated.
Grounds were quite untidy, plants need cutting back, paths need to be weeded.
Confirmed guest:06 August 2017
Published on:08 August 2017
(6 out of 10)

Lesley

Leisure
+
Lovely view from the balcony.
Dinner was excellent.
Friendly check in staff.
The breakfast service was utterly chaotic!
The decor was very tired and overall the hotel just needs some tlc.
Confirmed guest:06 August 2017
Published on:08 August 2017