Copthorne Hotel Bay of Islands reviews verified by reevooReevoo

223 reviews in the past 18 months

Reviews from:Sort by:
(7.5 out of 10)
Location
9.0
Cleanliness
8.0
Sleep quality
7.8
Service
7.7
Value for money
7.5
Overall rating
7.5
Scores 7.5 out of 10 based on 223 reviews
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Reviews and scores from the last 18 months.
(7 out of 10)

Karen

AucklandLeisure
+
I like the seclusion of the resort.
It is away from the busyness of Paihia
The breakfast buffet - good selection
The pool/ outdoor eating area is pleasant to sit at
Downstairs rooms are quite noisy - you can hear people moving up above.
Ther needs to be 2x chairs in the room and a small table (not a coffee table) to sit at
The coffee at the buffet gets cold very quickly - maybe insulated pots to take to the table would help
The spa pool has too many children in it and the main pool is too cold even in mid-summer.
Confirmed guest:20 April 2017
Published on:23 April 2017
(8 out of 10)

Paul

WhangareiLeisure
+
The location is first class and the view of the bay from our first floor suite was beautiful.
The food in the restaurant for both dinner and breakfast was pretty good.
Bed was huge and very comfortable.
The assistance provided by Matthew was very much appreciated
Water pressure in shower was low.
The guest staying directly below us smoked on his balcony and the smoke drifted right into our room. We had to keep our sliding doors closed because of it.
No AC
Confirmed guest:19 April 2017
Published on:22 April 2017
(6 out of 10)

Warren

AucklandLeisure
+
The room aspect catches the autumn sun and sea views!
Needs basic maintenance
Confirmed guest:18 April 2017
Published on:23 April 2017
(8 out of 10)

Kathleen

WhangareiLeisure
+
Lovely customer service
Food available wasn't very interesting for the dinner.
Confirmed guest:17 April 2017
Published on:23 April 2017
(4 out of 10)

Vera

SwedenLeisure
+
Location was perfect.
Perfect with shuttle.
The room was ok, but the bedding could be more hygienic such blanket was an old blanket instead of a duvet cover.
The bathtub was dirty and the fan was too high on the border of unhealthy.
The breakfast was too expensive in relation to the offer and that you could not choose the option of coffee
Confirmed guest:17 April 2017
Published on:19 April 2017