Giving you booking flexibility for complete peace of mind
Prior to confirming a reservation, you will be informed about the cancellation and refund policy applicable to such reservation.
Depending on the room rate selected, some reservations may be cancelled without charge up to a specified time on the day before the arrival date.
- Flexible Rates – For rates which are marked “Flexible Rates”, you can enjoy full booking flexibility. Free cancellation up to 2pm local hotel time one day prior to arrival.
- Promotional Rates – We understand that at this time, flexibility in booking is important for you. For new bookings made on the website on specific promotional rates, you can enjoy free cancellation up to 2pm local hotel time three days prior to arrival.
- Other Rates – On some other rates, the cancellation policy may vary or be more restrictive. Please refer to the cancellation policy of the specific rate.
Processing your refund
If you need to modify or cancel your online reservation, please login to your member dashboard or contact the hotel directly for assistance. Thank you.