The Biltmore Hotel in Tbilisi is the best Hotel in Georgia. The Club Lounge is one of a kind. If you want excellent Customer Service then you have come to the right place. Tsitsi, in the Club lounge on the 22nd floor is an example of what right looks like, when it comes to making you feel comfortable and at home in the club lounge. I hope it is ok to mention her name because, she will make your experience memorable and will not let you forget why you chose the Biltmore. Thank you Tsitsi and the Biltmore staff for a wonderful stay. I Just ask on my return trip for more of those chicken wings, and let’s not forget the great customer service from Tsitsi. Thanks.