We really enjoyed our time at Orchard Hotel. The staff in the Premier Lounge were excellent - friendly and welcoming each time we were there. These guys are a great asset to the hotel. I especially appreciated the gesture of the birthday cake and card left in my room on our first evening (my birthday). We would definitely recommend spending the extra for a Premier Club Room to access those extra facilities and services. The food in the lounge was always good (we ate our dinners there on 3 evenings), and it was lovely having that peaceful sanctuary to go to for breakfast and evening drinks. Any flaws? Not really. The servicing of our room was a little inconsistent (e.g. sometimes not given clean face cloths, or other towels taken away and not replaced); and we would also encourage the hotel to consider using recycled glass bottles to provide water to guests. But overall this was an excellent stay. Location was also good. Just a short walk to the nearest MRT station, and not far to the Botanic Gardens. We would happily come back, and also recommend to others.
SamDF_nz, Wellington, New ZealandJun/25/2018