This was a great place for us to stay in Queenstown. Staff were well trained, attentive and friendly. Nothing was ever too much trouble for them. Apartment was cosy, clean and spacious. All cooking utensils and tableware was available. Breakfast was delicious, good variety. Staff made sure that no matter what time you ate breakfast, the food choice was the same, ie. food was being constantly checked and topped up. The only downside was the window frames and railings needed a repaint, which is understandable to due the fact that this hotel is in constant use and a popular choice.Overall a wonderful place to stay.