Stayed here for 4 days in June 2018. I stayed in the Lakeside part of the hotel, right next to the terrific pool. There are two main sections of the hotel and it is right next to the Jungceylon shopping complex and just a short walk to Bangla road and the beach. My room was really excellent and well maintained. There was a minor problem with my booking on arrival but the duty manager - Jip, I think was her nickname - very promptly solved it. She was most helpful. Great staff, and a really nice place to stay. I would be happy to stay here again. The only real negative for me was the the pool area was closed off too early at night. There are low cost food options nearby as well as many high level dining places in the Jungceylon shopping centre. It was quite expensive to eat / drink at places like Starbucks and The Coffee Club. Somewhat more expensive than Australia which is crazy considering the very low wages paid in Thailand.
Phil C, Adelaide, AustraliaJun/13/2018