We will definitely be back……... without hesitationHaving stayed here on many occasions before we were glad we returned ........ and we will definitely be returning again.Why………Most importantly by the smiles on the other guests faces we agreed that the staff and management were always attentive, courteous, friendly, and ready to help and that they love looking after their guests and they also enjoy working there….. For the Best Location in Penang and its great seaside position we enjoyed its own secluded, peaceful, clean and safe beach. Located in a quieter central area between busy Ferringhi and the thriving shopping malls, restaurants and night markets all were easily accessed with the free shuttle bus. There is also a thriving community of local shops close by…..For the rooms that are spacious, clean and are constantly being upgraded, are maintained to a high standard and all have great ocean views with balconies….For the hotels excellent variety and choices of restaurants and food including a changing buffet selection for breakfast and diner…..For the supervised and well maintained pool which is very child safe and clean….For the free wifi [fast] which is a blessing if you need to be connected….For the fact you are near a hub of water sports i.e. paragliding, yachting and child activities etc. or just a peaceful walk…For the gym…….if you need it….For the great value for money and even more importantly, you feel truly relaxed and looked after…. The many returning and long stay guests [at least 30 while we were there]proves its genuine acceptance….DO I RECOMMEND AND WOULD I RETURN….absolutely yes,Staff alone are a good reason, you will leave as friends….add the great room, location and hospitality and its a definite….