Most enjoyable stay at the hotel. Stayed 6 weeks this year. Very friendly and helpful staff, nothing is too much trouble. Public area in the hotel is clean and inviting, as is the swimming pool and the beach area.Rooms are spacious and clean with a large balcony overlooking the beach - lovely view. Lots of choice with buffet breakfast and meals from the dining room menu are excellent value.Friends and family joined us for 2 weeks this year and they are planning to return again next year as they had a fabulous time here at the hotel and thoroughly enjoyed Penang.Looking forward to 2019!