Hotel is ideally located in Chicago just steps away from the start of the Mag Mile (meaning the walk back after shopping was quick!). Hotel very clean and beds so comfy. We had a superior room with two beds. The bathroom was big and like some other reviews the shower took a bit of getting used to - but once you get the hang of which knob is for which jet, it becomes second nature. The wardrobe contains an electronic safe (which was free! so we felt secure leaving our passports and money there). All the staff we came across were welcoming and friendly. The cleaning staff did an excellent job. We didn't try the restaurant so cannot comment on the quality. We found a really nice place to eat about 5 minutes walk from the hotel, Cafecito on E.Chestnut Street. We had breakfast there every day and also some evening meals. Would not hesitate to stay here again if we come back to Chicago.