My staying in the hotel was wonderful. My room was big, modern, very clean and cozy. The bed is big and very comfortable. The location is excellent, near the tube station Gloucester Road, very easy to reach an each area of London. The most important to say about very professional and friendly staff of the hotel: in these so non-easy times Kim manages to hold a such big hotel in order, very clean and safe. I want also to thank Gary: he makes so much for the guests and always with jokes and smile. All people need this now!!! And it's so pleasant to stay in the hotel with such a big and rich history!!! Thank you, James Bailey, that you built this beautiful hotel in the centre of London more than 140 years ago!
Bespoke service of the highest standard the breakfast being mouthwatering the Chef being innovative with Hot Toady's available to those customers who live me are aware of the huge benefits which the famous Scots Blended Whisky affords - All in all a pure gem of a Hotel - 10 out of 10 - William A Humphreys.
Wonderful, elegant, spacious and very comfortable hotel, in excellent central London location, next to Gloucester road station, with easy access to all necessary amenities. Everything one could want, along with professional, flexible, responsive management, doing their very best to take into account one's individual needs. Stayed on previous occasions and happily stay again, in the future. Recommended.