We stayed whilst the Chelsea team were playing away, good quality hotel with good facilities.The Kings Road area close by with fantastic array of restaurants Breakfast at the hotel was really good with a wide choice available

I have stayed at this hotel a bunch of times before, a couple times for Chealsea Football Matches and a couple times just because it is a nice hotel, the visits have ranged from just my husband and myself, with friends and 2 times on my own... there are multiple reasons we keep returning, location is convenient, the hotel is clean & comfortable, I run and it is close to the major parks/ gardens and I can do a great loop in which I see a ton of sights (I run distance so I seen everything from Big Ben, London Bridge and Piccadilly). I am reviewing for the first time before I even depart on my trip which is a few days away, because of the service I have already received before I even arrive. Erika at the hotel has made modifications to our reservation seem less, I did not deserve this level of accomidation they extended me as I had made an error on booking and then after she had set me up properly she also helped me adjust and extend my stay. We have had multiple emails back and forth trying to get my reservation settled the way I needed, and she has been amazing! I am starting my trip already impressed with this hotel and inparticular the service we have received from Erika! Thank you very much! We look forward to staying with you!

Althogh I lost some cards when I checked out, Dino-san head of housekeep had kept them and these will be reached me soon in Japan. I ap preciate very much. チェックアウト時にいくつかのカードを忘れてしまいましたが、ハウスキーパーヘッドのDinoさんが保管して頂いておりました。日本に送付して頂けることになりました。大変感謝しています。