We are regulars to this hotel, but we have not been during this Covid 19 pandemic. The hotel was just amazing. We had a very warm welcome from Charles (and a warm goodbye!). Once you get used to the changes it's good! Our room was clean - could smell the deep clean materials used. Could not fault it - thank you house keeping! Andrei ensured that our stay really did meet our expectations and his kindness and thoughtfulness made it very special for my daughter-in-law. We primarily had Arthur, and Amara (I think in a staff bubble) who were so attentive and friendly. You all went the extra mile and we cannot thank you enough. Breakfast is served in the room (never done it this way before, and we have to say worked well. Well done everyone, your work cannot be easy in these uncertain times, we truly appreciate all you have done for us. We are now on count down to October when we are all booked for another visit! See you soon!