Oliver A - United Kingdom, May/17/2017
I visited here and it was great. The rooms were good sized and they were clean and tidy. It had great food; breakfast, lunch, and dinner with room service to sweeten the deal. Had a good pool and a club room which was nice. I really enjoyed ordering milkshake and chips to my bedroom! Yum!
Set in the heart of Dudley’s historic canal marina, the Copthorne Hotel Merry Hill-Dudley is a luxury corporate hotel boasting a stunning waterfront location. With 138 en-suite rooms, modern amenities and conference space for 570 guests, commercial and social events can be hosted with ease.Perfect for leisure and family breaks, the Copthorne is just minutes from the fantastic Merry Hill Shopping Centre and within easy reach of such as Cadbury World, Dudley Zoo and the Black Country Living Museum.
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Distance to Airport: 20 miles
Check in Time: 2pm
Check out Time: 12 Noon
Complimentary Off Street Parking
Meetings and Events Facilities
Restaurant and Bar
The hotel and staff were amazing! Made you feel so welcome and the room, everything included was lovely! Would recommend this hotel to anyone and will defiantly be coming back!
AmeliaUnited Kingdom , Jun 2017
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Have been here many times for years now. It's the best place to stay. Quick check in and check out. Reception staff very efficient friendly polite. Dining area quite nice, restaurant staff accomodating, cater to all your needs, making our stay comfortable. Love to stop here always when in Dudley. Shopping centre near here. Walking to it is also quite a nice experience.
On arrival we were greeted at the check in desk by a very polite staff member. We purchased the room on arrival and got discount as i'd seen the room cheaper online. The lady couldn't have been more helpful, advised us where the room was and off we went. The room was beautiful, clean, tidy and we had a view of the canal which was a lovely touch. The reception are on hand 24/7 (you can contact them via the phone in your room). We requested to check out an hour later than stated and once again the staff were more than happy to help and they didn't charge us extra! All in all this is a wonderful hotel and I will definitely be staying here in the near future.
We had a welcoming experience, no problems booking in or checking out. Our room was fabulous with double aspect views. We had a quiet night after a night cap with the friendly barman. Breakfast was exceptional and set us up for the travelling day ahead. Thank you we will be back