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We were due to stay at this hotel in October 2020 on a brief Dubai stopover on our way home to Australia from Europe. Unfortunately due to the current international health crisis, we have had to cancel our holiday and cicumstances are that we won't be going now until 2022. We had a 'no-cancellations-allowed' reservation at the Millennium Airport Hotel Dubai made through booking.com. As soon as we knew we had to cancel, we wrote to the hotel and explained our circumstances and requested we be allowed to cancel without any penalty. The hotel replied very quickly that they understood the situation and made it possible for us to cancel our booking without any penalty. We commend the hotel for their understanding in a difficult time for us all. Assuming that our circumstances will allow us to go on our holiday in 2022 and we are able to stop in Dubai, we look forward to making a reservation at Millennium Airport Hotel Dubai. PS As a result of our experience with various providers, we've decided to place this review to start a movement to reward establishments that adopt a compassionate attitude to customers during the crisis - https://www.tripadvisor.com.au/ShowTopic-g1-i12140-k13280851-COVID19_Heroes_V_Profiteers-Tripadvisor_Causes.html
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