I had a wonderful 5 day stay at this hotel with my mother and 1 year old brother, it certainly is a family friendly hotel!
I booked the Executive room which was on level 22, for the price it is defiantly worth staying in this room, we had complimentary airport transfer to and from the hotel, the driver arrived on time and the car itself was very comfortable, just what you need after a long haul flight! The room was spacious, quiet, clean and comfortable. We were also provided with complimentary water bottles daily.
Prior to our trip I had requested if the hotel could add a special touch to our room as it was my mothers birthday, and the hotel exceeded my expectations! We were welcomed with balloons, a decorated swan towel, fruit basket and a delicious cake - which was all complimentary!
I also requested if we could have a quiet room which is away from noise, and you'd be able to hear a pin drop in our room!
The location is great, its hardly a 10 minute walk to Dubai Mall, and in January / February the weather is amazing to have a stroll. We also had a pushchair with us however whilst walking there was one instance where the footpath could not be accessed with a pushchair - but we managed. The hotel also provides a taxi service too.
The staff made the hotel experience delightful and travelling with a 1 year can be extremely stressful especially when it comes to food, so I would like to say a huge massive thank you to the restaurant staff in Lemon Pepper (breakfast buffet) who were very accommodating and delivered our requests, such as allowing us to take food back to our room to feed the little one later on and making boiled egg specially for him.
Just some names I could remember who had helped us and made sure we were ok - Sunny, Harshad, Amin and Khundan.
I would definitely recommend staying at this hotel. I have travelled to many, many places but I have never stayed in a hotel like M Hotel where staff have been this hospitable :)