625emilia - Southern Finland, Finland, Dec/07/2016
We really enjoyed our stay at Copthorne Hotel Dubai. The hotel was a great experience overall. Service staff was helpful and always there to make our stay as good as possible.
Hotel enhancements to upgrade the Horizon Health Club, Gazebo Terrace and Crystal Restaurant are scheduled on or around December 17, 2017. Some noise may be experienced during this time and the Gym will be temporarily located during these dates.
Please be aware neighbouring roadwork may cause some noise disturbance between the dates of Nov 12th to Dec 20th during the day time.
Luxury and style, at the heart of beautiful Port Saeed. Our hotel Copthorne Hotel Dubai offers 210 contemporary rooms and suites, with spectacular views over Dubai Creek and surrounding parks.Getting around could not be simpler. Copthorne Hotel Dubai is just 10 minutes from the Dubai International Airport, and a short 5 minute's walk from the shopping and entertainment complex, Deira City Centre.Come stay and experience the warmest Arabic hospitality.
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Check in Time: 2:00PM
Check out Time: 12:00PM
Hair and Beauty Salon
Dry Cleaning and Laundry
I had had a problem with my stay at the Copthorne with some lost property being misplaced. when Thoamy Gad the Front Office Manager saw my issues on Trip advisor he got involved straight away. Even though it was his day off. Something that had not been able to be resolved in many hours he fixed in 20 minutes and kept in contact with updates via whats app. the service was exceptional . The item was not of great $ value but was a Christmas present from my colleagues in Iraq to my family so had huge sentimental value.Thank you Tohamy your efforts have made a great difference.
Staff are super friendly and genuine, they look to provide the best possible service - special mentions to Martiez (sorry for spelling) at reception and to Nadeem in housekeeping.Location is excellent 10 mins from airport and 3 mins walk from Deira city centre mall and metro station connecting you to all the main attractions in Dubai.We had a suite which was clean, comfortable no mini bar in the room so fridge could be stocked with our own products which was a nice touch.Highly recommend staying here and will rebook for my best visit.
Location and service si very good , i am very happy i choose this hotel. Service is very helpfull. We had got very nice room and rooms are very quiet. Thank you so much for nice day in your Hotel. In next time i going to Dubai i use your hotel again.