Oliver A - United Kingdom, May/17/2017
I visited here and it was great. The rooms were good sized and they were clean and tidy. It had great food; breakfast, lunch, and dinner with room service to sweeten the deal. Had a good pool and a club room which was nice. I really enjoyed ordering milkshake and chips to my bedroom! Yum!
Set in the heart of Dudley’s historic canal marina, the Copthorne Hotel Merry Hill-Dudley is a luxury corporate hotel boasting a stunning waterfront location. With 138 en-suite rooms, modern amenities and conference space for 570 guests, commercial and social events can be hosted with ease.Perfect for leisure and family breaks, the Copthorne is just minutes from the fantastic Merry Hill Shopping Centre and within easy reach of such as Cadbury World, Dudley Zoo and the Black Country Living Museum.
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Distance to Airport: 20 miles
Check in Time: 2pm
Check out Time: 12 Noon
Complimentary Off Street Parking
Meetings and Events Facilities
Restaurant and Bar
The hotel and staff were amazing! Made you feel so welcome and the room, everything included was lovely! Would recommend this hotel to anyone and will defiantly be coming back!
AmeliaUnited Kingdom , Jun 2017
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It's not often my family (my mum aged 67 and her children, all in our 40's) get to spend time together, so we were all looking forward to our Sunday late afternoon 3 course meal at Faraday's (Copthorne Hotel, Merryhill). Well, we were not disappointed. The menu consisted of STARTERS: Soup, Pate or Melon. MAIN: Chicken, Beef or Fish. DESSERTS: Chocolate tart, Cheesecake or Fruit. We were all pleased with our choices, the portions was generous and the quality of the food was phenomenal. However, the highlight of our evening was being served by Jordan S. She was polite, patient, engaging and attentive. It was clear they were short-staffed but Jordan was the consummate professional. She didn't get flustered and handled the entire room on her own, without us feeling neglected. She most certainly is management material and a great asset to the Copthorne Hotel franchise. So, thank you Jordan for making our evening so enjoyable. To the management at The Copthorne Hotel......whatever you do, don't let her go.
We were at The Copthorne to attend a Reunion and found that the service we received was first class, the staff were outstanding in all departments, no doubt that our organisers shall be looking at our next get together.
Good food, very pleasant and helpful smiling staff. A nice standard room that was clean and well appointed. We were lucky because we had a special cheaper deal on the room because we were attending a function. Great breakfast and very good afternoon sandwiches. Great function in the Earls room , the food was served quickly, the service was good and again the staff were efficient and helpful.Lovely health club with efficient and welcoming staff.We will be returning.