A great beach hotel!
RoseinGarden2017 - Kuala Lumpur, Malaysia, Jul/29/2017
I have stayed there a few times over the past years, and even had a graduation held at the hotel. It is more than just a modern hotel, because it feels like the hotel has been there for a long time and is a part of the heritage. Love the swimming pool view from the breakfast cafe and the ease of access to the beach, and the cleanliness. Having said all this, the hotel probably needs more maintenance, as the last two times we visited, the roof were leaking and we had to change the rooms. Also, I witnessed an unpleasant attitude of the restaurant staff with some guests. The guests were from Africa and they changed their breakfast table two times for a better view, in the middle of their eating. There werent many guests so it wasn't busy. But the senior restaurant staff who looked like a manager said "No more changing tables" in a rude manner. I felt bad for the guests, more hospitality and patience is expected.
The hotel is also near to many of Penang’s famous attractions and hot spots. Gurney Drive and Batu Ferringhi are both close to our Penang hotel, as are major shopping complexes and restaurants. If you don’t feel like straying too far from the sun and sand, the hotel grounds also have plenty to offer. Our 24-hour restaurant serves up local specialities and international favourites, and our spa, jacuzzi, and sauna are here to revitalise you too. Come get away from it all, at our perfect Penang hideaway.
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Check in Time: 1400
Check out Time: 1200
Dry Cleaning and Laundry
I was very pleased with our room. Some might call the furnishings 'dated,' but I prefer to see them as nostalgic, seeing this hotel as "an aging grand hotel". Besides the comfort, the two outstanding aspects of our stay were the view and the reasonable pricing (buffet breakfast was also excellent, both in quality and choices).
Keith SSarasota, Florida, Jan 2017
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back once more this time for 5 weeks enough time to really write an honest review.this property sure is getting old but the service is still well above average.we stay in the terrace wing always the same room.the view over the water is great and the terrace wing is very quite most times.breakfast on the terrace is a great way to start your day plenty of food and very good service.i found the housekeeping very good and the rooms well serviced.reception certainly do a wonderful job greeting you and they remember you this is always good and shows they care about their guests.the pool area is well looked after and the pool staff excellent at their sometimes difficult job.the hotel is really let down when you arrive late in the evening after a very long flight with baggage and can never find the bell staff on duty after taking your baggage he appears half asleep from a room and offers to help this is a bit late you the guest have slogged 60kgs of baggage into the hotel reception then he offers to take the bags to your room and expects to be tipped.the early morning departures are no better the guard seems to get lost again you carry your bags yourself.this problem needs to be fixed and very quickly.the day bell team are excellent so please i am only saying what happened on our arrival and departure.would we go back to the copthorne certainly yes it is a great place
We have been coming to the Copthorne Orchid for many years now and have always enjoyed our time here. The hotel may be a bit tired but it is gradually being updated. The rooms are spacious and comfortable. They are cleaned daily, bedding and towels are changed on a daily basis and the tea, coffee and bottled water are also topped up each day.The breakfast has a good variety to choose from. The staff are always friendly and helpful, as are the towel people by the pool which is always kept clean.From our balcony on the terrace block, there are great views of the beach and sea with cruise ships passing by.I would definitely recommend this hotel. It is great value for money. We look forward each year to meeting all the friends we have made over the years, who like us, return every year at the same time.Roll on 2018.
Staying at Deluxe Room 503. Facing the seaview. Large room with TV got bathtub my kids loving it. Also got FREE Wifi. Nice and clean room. Good place to stay. At 7th Floor there were restaurants, family centre, gymnasium, swimming pool and grocery shop. This is my first time here but i just love it. Lots of parking at Basement lot.