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Great Surprise 10/10 stars

After a very trying day of winter travel (weather delays) we finally were directed to The Millennium by the airport. Jillian, Front Desk Manager checked us in. My profession of 50+ years was Hospitality & I only wish I had had her. WOW what a change from the crap they now call "Customer Service" This lady saw the angst & exhaustion in our faces,took care of us in minutes. Eased are aches & pains, made us whole & happy. She truly cared. We went later for dinner & Brad the Bartender, a 17 yr long employee of the hotel continued on where Jillian left off. Absolute Professionalism Kind, Compassionate, & all too many things too many people either take for granted or never knew existed. The Hotel ain't that bad as well, tons of neat, not everyday stuff to do ...kids or not! But this hotel is all about the people, especially Jillian and Brad. We have been in the Industry a collective 82 years... all I can say is Congratulations to these folks... They figured it out !!!

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| Feb/14/2020
Discover the best Buffalo hotel deals and packages near Niagara Falls and Walden Galleria Mall. Book your stay directly with Millennium Buffalo and get the best deals and discounts.

 

Fall in love with western New York at Millennium Buffalo, one of the best Buffalo hotels with airport shuttle. At this family friendly destination, you're conveniently close to popular attractions such as Niagara Falls, Albright-Knox Art Gallery, and Shea's Performing Arts Centre. And next door is Walden Galleria Mall, the second largest mall in New York, with a host of shopping and family entertainment options. When it’s time to relax, we have 301 beautifully renovated rooms and suites, and the best swimming pool and courtyard in WNY. *

Book here for our Best Price Guarantee promise. Earn and spend loyalty points on all qualifying stays. The level of points, benefits and privileges are subject to availability and may vary at certain participating hotels.

* Please note: guest registered to the room must be at least 21 years old and must have a valid credit card at check-in (this does not encompass a prepaid cash card).

Millennium Buffalo Park and Fly

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