Our family headed up to take a 2 night stay as part of a package deal. We arrived after dark and even though we had been to Pahia before, we were blown away by the view from the restaurant as we ate our breakfast. See pic attached. The kids loved the buffet options as much as us. After exploring Russell and surrounds we returned for a dip in the rock spa pool, a highlight for the kids to be outside in the water during winter! It was very popular with guests as was occupied from breakfast onwards and plenty of room for groups of people to relax. The staff were very friendly and gave the kids extra attention with colouring packs. Dinner options were great and we all enjoyed our meals. My beef was superb. Ice cream sundaes went down a treat too! To be honest, the rooms weren’t quite as nice as the main facilities but didn’t detract from our stay as very tidy. The tv was a good size and free wifi as we come to expect. Our room had a bunk bed for the kids which worked well, except the part about the kids wanting to stay awake when sharing a room with Mum and Dad. Overall an excellent stay. We will definitely be back!
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A waterfront location nestled in 60 acres of subtropical gardens, within the Waitangi National Trust Reserve.Copthorne Hotel and Resort Bay of Islands is a harmony of nature and spacious comfort. Our 180 guest rooms include 4 suites and accessible rooms. Each room features its own patio or balcony, assuring great views of the bay, harbour, or garden.
Outside, a lagoon style swimming pool and rock pools of cascading water sets the mood. Relax by the pool or get competitive on our tennis court. Hop on a classic cruiser bike and cycle around town. There’s even a free shuttle to downtown Paihia for a touch of sightseeing or shopping. The excitement continues in our dining establishment Jimmy Cook's Kiwi Kitchen - classic Kiwi delights complement the spectacular views which await you. Copthorne Hotel and Resort Bay of Islands is a 4-star and Enviro-Gold Qualmark rated hotel, with an Environmental Sustainability Plan for the future.
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Our family headed up to take a 2 night stay as part of a package deal. We arrived after dark and even though we had been to Pahia before, we were blown away by the view from the restaurant as we ate our breakfast. See pic attached. The kids loved the buffet options as much as us. After exploring Russell and surrounds we returned for a dip in the rock spa pool, a highlight for the kids to be outside in the water during winter! It was very popular with guests as was occupied from breakfast onwards and plenty of room for groups of people to relax. The staff were very friendly and gave the kids extra attention with colouring packs. Dinner options were great and we all enjoyed our meals. My beef was superb. Ice cream sundaes went down a treat too! To be honest, the rooms weren’t quite as nice as the main facilities but didn’t detract from our stay as very tidy. The tv was a good size and free wifi as we come to expect. Our room had a bunk bed for the kids which worked well, except the part about the kids wanting to stay awake when sharing a room with Mum and Dad. Overall an excellent stay. We will definitely be back!
I was delighted with my room, from the fact it was nicely heated on a cool winter evening when I arrived - via the hotel's shuttle from town. The views were outstanding and the bed wonderfully comfortable. All the staff I encountered throughout my three day stay - from reception, shuttle bus, bar, restaurant, room service, and housekeeping - were incredibly helpful and, most importantly seemed to enjoy and take pride in their jobs. A couple of (minor) things I would look at changing would be the wine list in the bar and restaurant. While I appreciated the opportunity to try local (Rose) wine, I did find the selections under the other varieties a little confused rather than offering the best from each region it looked to have been thrown together with little thought about how to showcase NZ's best. Also, while I realise the on-site spa is run by a separate business it would be wonderful if they could maybe carry the type of jandals found in most spas which offer pedicures. I had to walk barefooted through the restaurant back to my room after my (very relaxing) pedicure. Like I said, minor! But as for your staff, value them - they are fabulous representatives of your business and helped make my stay most enjoyable.
Fell in love with this place from the moment we arrived. Staff we helpful and friendly, the room was lovely and looked out over the bay. The location was fabulous and I wished we had more time here, perfect for everyone. The food was outstanding and I couldn't recommend it more highly.
Highly rated for its location
