Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
TERMS OF WEBSITE USE
All information provided by you in connection with your use of our site shall be true and accurate and may be relied upon by us as such.
OTHER APPLICABLE TERMS
- M&C Loyalty Club terms and conditions, which pertain to your membership in the M&C Loyalty Club Programme, if applicable.
If you book accommodation through our site, our Terms and Conditions relating to Best Rate Guarantee will apply to those bookings.
INFORMATION ABOUT US
Our site is operated by M & C Reservations Services Limited ("we" or “us”). We are a limited company registered in England and Wales under company number 06754684 and are a subsidiary of Millennium & Copthorne Hotels plc. We have our registered office at Victoria House, Victoria Road, Horley, Surrey, RH6 7AF, and our main trading address is Corporate Headquarters, Scarsdale Place, Kensington, London, W8 5SR.
CHANGES TO THESE TERMS
ACCESSING OUR SITE
Our site is made available free of charge. However, if you access our site through a mobile device, your mobile service provider may apply additional charges.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You agree not to use our site or transmit any information or communications to or through our site in a manner that violates any domestic or international law or is (or is intended to be) fraudulent or abusive. All information or communications transmitted to or through our site must not: contain any defamatory, libelous or obscene material, as determined by us; infringe upon the rights of any third party; or contain or otherwise constitute junk mail, spam, solicitations (commercial or non-commercial) or bulk communications of any kind.
We and our affiliates may cancel or modify any reservation where it appears that you have engaged in fraudulent or inappropriate activity or where it appears that the reservation contains or resulted from a mistake or error.
ACCOUNTS AND PASSWORDS
If you register or are registered with our site and are provided with a user name, identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party.
If you know or suspect that anyone other than you has obtained your user security information, you must promptly notify us.
INTELLECTUAL PROPERTY RIGHTS
We (by ourselves or through our affiliates) are the owner, licensee or permitted user of the intellectual property rights in our site and of the content and material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of our site for commercial purposes without obtaining a licence to do so from us or, as the case may be, our licensors.
You must not copy, display, modify, download, reproduce or transfer to a third party any of the content or materials on our site in any way without our prior written permission. However, unless otherwise stated on our site, you may print and/or download an extract of any page(s) from our site for your personal use provided you: do not modify the printed copies or extracts; do not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text; and ensure that our status (and that of any identified licensors or contributors) as the owners of content on our site is acknowledged. If you breach this provision, your right to use our site will cease immediately and you must, at our option, return or destroy any printed copies or downloaded extracts of our site.
The trademarks, trade names, logos, service marks and trade dress displayed on our site (collectively, the "Trademarks") are registered and/or common law Trademarks of us, our affiliates and various third parties as the case may be. The following are some of the Trademarks that are owned by us or our affiliates:
• Grand Millennium
• Grand Copthorne
• Studio M
• M Hotel
Nothing contained on our site should be construed as granting to you or anyone else, by implication or otherwise, any license or right to use any of the Trademarks without our express written permission or the permission of such other party that may own the relevant Trademarks. In addition, you may not utilize framing techniques to frame any Trademarks, content or other proprietary information (including images and text) and you may not use any meta tags or other "hidden text" utilizing our Trademarks or other proprietary information.
CHANGES TO SITE; NO RELIANCE ON INFORMATION
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
We may update our site or change the content on our site from time to time in our discretion. Although we make reasonable efforts to keep the information on our site current, we are under no obligation to do so. Accordingly, some of the content on our site may be out of date at any given time, and we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. We also do not guarantee that our site, or any content on it, will be free from errors or omissions.
LIMITATION OF OUR LIABILITY
To the extent permitted by law, we exclude all conditions, warranties, representations, guarantees or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: your use of, or inability to use, our site; the failure of our site; the interception of data transmitted to or from our site; or your use of or reliance on any content displayed on our site.
If you are a business user, please note that in particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or downloading of any content from it or any website linked to it.
Different limitations and exclusions of liability may apply to liability arising as a result of the supply of any accommodation or other services to you.
COMMENTS AND SUGGESTIONS; UPLOADING CONTENT TO OR POSTING INFORMATION ON OUR SITE
Whenever you provide any comments or suggestions to us with regard to our site or our products or services we shall own all rights related to your comments or suggestions (including, without limitation, intellectual property rights and moral rights) and be entitled to use or implement your comments or suggestions without restriction for any purpose whatsoever, commercial or otherwise, without compensation or attribution to you.
Any content you upload to our site or information you post on our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content or information for any purpose. We also have the right to disclose your identity to any third party who is claiming that any content uploaded or information posted by you constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content uploaded or information posted by you or any other user of our site. To the extent applicable, the views expressed by other users on our site do not represent our views or values.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology systems and software in order to access our site. You should use your own virus protection software.
You must not misuse our site by introducing viruses, trojans, worms, logic bombs or other material which is malicious, technologically harmful or otherwise interferes with or disrupts the proper functioning of our site. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may be committing a criminal offence under applicable law. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
LINKING TO OUR SITE
You agree not to create a hypertext link from any web site, whether such site is controlled by you or otherwise, to our site without our express written permission.
THIRD PARTY LINKS AND MATERIALS ON OUR SITE
Where our site contains links to other sites and materials provided by third parties, these links and materials are provided for your information only.
We have no control over the contents of those sites or materials and we do not assume any responsibility for, or make any representation, warranty or guarantee regarding, such sites or materials or any products or services offered or purchased through, or information provided on, such third-party sites or materials. We will not be liable for any loss or damage that may arise from your use of them.
If we fail to act with respect to a breach by you or others, such failure does not waive our right to act with respect to subsequent or similar breaches.
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