Best Rate Guarantee

Millennium Hotels and Resorts always endeavours to provide guests with the most competitive rates possible and as such, constantly monitor external suppliers' offerings. As a result, the Millennium Hotels and Resorts’ website provides the best room rates available for stays within the hotel group. This is a guarantee.

The Millennium Hotels and Resorts Advantage:

No Booking Fee
We do not charge any booking fees for making reservations directly with us.

Online Promise
Booking direct, through our website, guarantees you the best available rate. If you find a lower rate for the exact same criteria on another website (within 24 hours of booking), for the hotel you are booking, we will match it and offer a further 15% discount.

Security & Privacy
All personal information you provide is encrypted and secure.

Making a claim
On the condition that the terms and conditions are met, the claimer simply needs to complete the Best Rate Guarantee form below and the Verification Team will review the request. The claimer will then be notified via email as to the outcome and the process thereafter.

  • Guest Information

  • Millennium and Copthorne Rate Information

  • Rate Comparison Information

  • *Required field