Terms & Conditions

  1. Membership (“Membership”) to the Business Direct program is subject to registration and such Membership is granted at the sole discretion of Millennium Hotels and Resorts North America (“MHR”). MHR reserves the right to refuse or revoke Membership of the Business Direct program at any time without any obligation to the Business Direct registrant or Member without cause.

  2. The Business Direct scheme applies to all Millennium & Copthorne Hotels worldwide.

  3. Business Direct rates are based on 15% off the “Best Flexible” room rate (plus applicable tax). Business Direct rates exclude breakfast.

  4. Best Flexible rates are fully flexible prices that vary by hotel and change dynamically, possibly more than once a day.

  5. Business Direct member (“Member”) must provide their membership number when booking and will be required to provide credit card details to guarantee a reservation at the time of booking. Cancellations must be made by the deadline stated in the terms and conditions attached to the rate. In the event of a Member no-show or cancellation that is provided after the specified deadline the Member’s credit card will be charged at One Nights Room Rate’ plus applicable taxes.

  6. The Business Direct program is not available for group bookings. A maximum of nine (09) rooms per hotel per booking may be booked on this program at any one time, subject to MHR hotel availability.

  7. Members will be automatically enrolled into the M&C Loyalty Club, where Member can earn points towards free stays and other benefits. Details can be found at - www.mncloyalty.com

  8. Member Spouse or Partner stays free – valid on a room only basis and when sharing the same room as a Member.

  9. One complimentary newspaper will be provided daily during a Member’s stay. The newspaper offered may vary from hotel to hotel.

  10. Complimentary in-room Internet is offered throughout a Member’s stay. A wired connection will be provided on a complimentary basis at hotels where Wi-Fi is not available.

  11. MHR reserves the right to cancel a Member reservation if booked in breach of the terms and conditions of the Business Direct program.

  12. Any hotel booking is subject to guest registration upon arrival at the hotel and acceptance of the guest terms and conditions.

  13. All bookings are subject to hotel availability.

  14. MHR reserves the right to modify or cancel the Business Direct program at any time.