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News|Appoints New Resident Manager
Millennium Hotels and Resorts Managed The Heritage Hotel Manila
Appoints New Resident Manager Millennium Hotels and Resorts Managed The Heritage Hotel Manila is pleased to
announce the appointment of Lawrence Wee as the Hotel’s new Resident Manager. Mr. Wee’s most recent
appointment prior to joining Heritage Hotel Manila was at Madoogali Resort and Spa, Maldives, Best
Western’s Premier and Luxury property where he served as the Interim General Manager in charge of
its extensive remodeling and refurbishment to meet the Hotel’s meticulous product standards along
with the overhaul of its services inclusive of additional 27 or more services/amenities above and
beyond the minimum standards.
In his new role, Mr. Wee will oversee all managerial aspects of operational functions of the Hotel, and will assist the Hotel’s General Manager in the implementation of business strategies and to enhance the profitability of the hotel property. “I am very excited to be part of The Heritage Hotel Manila at a time that Hotel has completed its refurbishment program of all its rooms and suites. With my management approach that puts emphasis on harmonious working relationships, teamwork and problem solving in order to achieve strategic targets, I look forward to working with the hotel's highly motivated team to further raise the bar in terms of total customer satisfaction and quick service recovery and enhance the Heritage Hotel’s reputation as one of the preferred business Hotel’s in the Manila bay area,” Mr. Wee commented. A Singaporean national, Mr. Wee brings with him over 35 years of extensive operational and hotel management experience through his varied international postings throughout Southeast Asia particularly in Thailand, Indonesia, Vietnam and Singapore. Mr. Wee’s extensive career include opening a new luxury property as Director of Rooms for a Fairmont Raffles International Hotel in Bangkok where he played a crucial part in yield management, forecasting and budgeting, cost management, financial analysis and planning, and development of the hotel’s strategies and objectives for rooms and F&B outlets with new concept dining experience in order to secure high occupancy and guest loyalty at minimal operational cost. He was previously part of the pre-opening team of The Lien Westlake Resort, Hanoi and Mayang Sari Beach Resort, Bintan Island and took a pivotal position at the Swiss-Belhotel in the same capacity of Rooms Division Manager. For these stints, he developed operation functions to a high level of efficiency and set high service standards to generate high levels of productivity and competency amongst staff and maximize sales and revenues. Much earlier in his career, Mr. Wee was the Front Office Manager for various 5-star Deluxe properties in Singapore namely Marina Meritus Hotel, Imperial Hotel and Meritus Mandarin Hotel among many others. In these previous functions, he led a team of professionals to spur excellence in customer service. “We are delighted to welcome Mr. Lawrence Wee to The Heritage Hotel Manila, where he will play a vital role in the management team. He will be instrumental in ensuring the enhanced branding of the Hotel and continued upgrade of its facilities and services” stated Mr. Eddie Yeo, General Manager. MILLENNIUM & COPTHORNE –Corporate Profile Millennium & Copthorne Hotels plc owns and operates more than 120 hotels in 19 countries, ranking it among the largest owned and managed hotel groups in the world. Millennium Hotels and Resorts was established as a global brand by Millennium & Copthorne Hotels plc to provide a common marketing and operating platform across its entire portfolio. It represents a worldwide community of hotels that provide consistent standards of excellence for business and leisure travellers alike. The brand represents a wide variety of hotel styles with high standards of service & facilities in every property. Millennium Hotels and Resorts comprises of three distinct brands – Millennium Hotels, Copthorne Hotels and Kingsgate Hotels and Resorts. In Asia, its subsidiary Millennium & Copthorne International Limited operates and manages hotel properties in key gateway cities in seven countries, including Singapore, Malaysia, Thailand, Philippines, Indonesia, China and Korea. Hotels operating under the Millennium and the Copthorne brands, in Asia, include the Grand Copthorne Waterfront Hotel Singapore, Orchard Hotel Singapore, M Hotel Singapore, Copthorne King’s Hotel Singapore, Copthorne Orchid Hotel Singapore, The Heritage Hotel Manila in the Philippines, Millennium Hotel Sirih Jakarta in Indonesia, Copthorne Orchid Hotel Penang and Grand Millennium Kuala Lumpur in Malaysia, Millennium Seoul Hilton in Korea, Grand Millennium Sukhumvit Bangkok and Millennium Resort Patong Phuket in Thailand, Grand Millennium Beijing, Millennium Hongqiao Hotel Shanghai, Millennium Harbourview Hotel Xiamen and Copthorne Hotel Qingdao in China. Millennium Chengdu and Millennium Wuxi will open for business in 2009. The Millennium and Copthorne brands are the principal brands of this worldwide portfolio of four- and five-star hotels in the Millennium Hotels and Resorts chain. The Millennium line of upscale hotels offers four– to five-star deluxe comfort in stylish settings in key city destinations, on four continents. A well-known brand in Europe, the four-star Copthorne hotels are located in major regional business centres around the world and havegarnered a string of major industry awards recognising their service quality, excellence and distinctive style. The Kingsgate hotels are known for their personal service and practical comfort. The Grand Millennium product was recently added to the portfolio of brands in the Millennium Hotels and Resorts chain to tailor our hotel product offerings to meet different customer needs. The brand represents luxurious contemporary style designed for the well-heeled international traveller. All the hotels in the Millennium Hotels and Resorts chain are targeted at its primary base of corporate guests and offer comprehensive business and meetings facilities and amenities for guests both at work and at play. Comprehensive facilities at these hotels for guests to relax and recharge; making the Millennium Hotels and Resorts chain ideal for leisure travellers as well. Other chain-managed hotels, in Asia, owned by Millennium & Copthorne Hotels plc include the Grand Hyatt Taipei in Taiwan, the Nikko Hotel and JW Marriott Hotel in Hong Kong. For more information, please visit www.millenniumhotels.com |
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